Terms and Conditions

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These terms explain the rules for using PartTime UK, what you can expect from us and what we expect from you.

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1. About these terms

These terms apply when you use the PartTime UK website and apps. By creating an account or using the service you agree to them. Please read them together with our Privacy Policy and Refund Policy.

PartTime UK is a trading name of PLUTO TECHNOLOGIES LTD, registered in England and Wales with company number 13936032. In these terms "we", "us" and "our" mean PLUTO TECHNOLOGIES LTD.

2. Definitions

  • "Platform" means the PartTime UK website and mobile apps.
  • "User" means anyone who uses the Platform.
  • "Student" means a user looking for part-time work.
  • "Employer" means a user who posts jobs.
  • "Job post" means a vacancy listed on the Platform by an employer.
  • "External listing" means a vacancy shown on the Platform that comes from one of our job sources, such as a partner job site, a public sector job board or an employer's own career site.

3. Eligibility and accounts

  • You must be 16 or over to use the Platform. Students tell us their age band (16 to 17, 18 to 20 or 21 and over) when they sign up and must keep it accurate.
  • Employers must be 18 or over and use the Platform on behalf of a genuine business or organisation.
  • You must give accurate information and keep it up to date.
  • You must verify your email address before using some features.
  • You may only have one account and must not impersonate anyone else.
  • You are responsible for keeping your password safe and for activity on your account.

Student accounts are intended for people who are studying or about to start studying. We do not verify student status, qualifications or the right to work, so employers must make their own checks before offering work.

4. Using the Platform

You may use the Platform to look for and apply for genuine jobs, post genuine vacancies and communicate with other users about them. You must not:

  • post false, misleading or fraudulent information
  • use the Platform for anything illegal
  • harass, threaten or discriminate against anyone
  • ask candidates to pay any fee or deposit, or for bank details before a formal job offer
  • try to get around our security or access accounts or data that are not yours
  • copy or collect data from the Platform by automated means

5. Job posts and applications

Employers

  • Job posts must be accurate, for real vacancies and kept up to date. Close a job when it is filled.
  • Pay must be at least the National Minimum Wage (opens in a new tab) for the worker's age.
  • You must carry out a right to work check (opens in a new tab) before anyone starts work and respect the work-hour limits of Student visa holders.
  • You must give workers a written statement of employment particulars (opens in a new tab) from their first day and follow UK employment, equality and health and safety law.
  • Job posts must not discriminate on any protected characteristic or involve adult content, gambling or illegal activity.
  • Jobs that are not suitable for under 18s, such as serving alcohol, night work or door work, must be marked 18 or over only. Students aged 16 or 17 cannot see or apply for these jobs. If you hire a 16 or 17 year old you must follow the rules for young workers, including working time limits, rest breaks and a risk assessment.
  • Pay for a job marked 18 or over only must be at least the minimum wage for workers aged 18 to 20.
  • Use applicants’ personal data only to recruit for the job they applied for, keep it secure and follow UK data protection law. You are responsible for how you use the applicant data you receive.
  • Keep notes and ratings factual and relevant to the job. Do not record health, religion, ethnicity or other sensitive details unless the law requires it. Applicants can ask for a copy of what you record about them.
  • Right to work and written statement records in your account are a reminder for you, not a substitute for the records the law requires you to keep. Do not upload copies of identity documents, and keep your own copy of each check. If the worker deletes their account, the record stays in your account with their name and job title as they were when you saved it. We delete a record 2 years after the employment end date you add, or 6 years after it was last changed if you do not add one, and you can delete it sooner.

Students

  • Give accurate information in your profile and applications.
  • Be professional in your messages to employers.
  • Only apply for work you are allowed to do, including any limits on your visa.
  • Report job posts that look suspicious, misleading or illegal.

Our role

We provide a place for employers and students to find each other. We are not the employer and we are not a party to any job offer or employment contract. New and edited job posts are checked automatically for scams, discriminatory wording and offensive language. A post that is flagged is held until our team has reviewed it and may be rejected. We may review, edit for format or remove job posts and messages that break these terms. External listings are provided by our job sources, under agreements or licences that allow us to publish them. We may be paid when you click through to apply for some of them; this costs you nothing and does not change the order of search results. When you apply for one you do so on their website and their terms apply. We do not charge employers or anyone else a fee or commission for contacting, interviewing or hiring people who respond to an external listing. Apprenticeship and school job listings contain public sector information licensed under the Open Government Licence v3.0.

6. Reporting content and appeals

We work to keep illegal and harmful content, such as scams, fake jobs, exploitation and harassment, off the Platform.

  • To report a user or a message, open the conversation and choose Report user. Reporting also blocks that user from contacting you.
  • To report a job post, open it and choose Report this job. You do not need an account.
  • To report anything else, email support@parttimeuk.co.uk with a link to it and the reason.
  • We review reports and may remove content, restrict features or suspend or close accounts. Messages pass through an automatic filter that hides offensive words. Messages that look like a scam, suggest someone may be at risk of harm or look like an attempt to groom a young person are not hidden: they are shown with a safety notice and checked by our team. The grooming notice is shown to students aged 16 or 17.
  • If we remove your content or restrict your account and you think we got it wrong, or you are unhappy with how we handled a report, email us and a member of our team will look at it again.

7. Prices and payment

  • Students never pay to use the Platform.
  • Employers can post a standard job free. It stays live for 30 days.
  • A sponsored job costs £5 per job. It stays live for 45 days, is shown before standard jobs in search results and carries a Sponsored label.
  • Renewing a job once it has expired costs £1. The renewed job stays live for 30 days. You can instead renew it as a sponsored job for £5, live for 45 days and shown first. Renewing is never free. If you closed a job yourself before it expired, you can reactivate it at no cost until its original end date.
  • You can sponsor a standard job that is already live for £5. It is then shown first with a Sponsored label for 45 days from when you pay, or until its current end date if that is later.
  • A free job that repeats one of your own jobs (same title and location) which expired or was closed in the last 90 days will not be posted. You can renew that job instead or post the new one as a sponsored job.
  • Card payments on the website are processed by Stripe. Payments in the Android app are processed by Google Play. In the Android app a renewal is always a sponsored renewal for £5.
  • There are no subscriptions or automatic renewals. We will never charge you without asking you first.
  • Every price we show is the total price, with no extra fees. We are not VAT registered, so no VAT is added to our prices.
  • Before you pay for a sponsored job, a sponsorship or a renewal on our website, you ask us to start your listing straight away and confirm you understand that if you cancel within 14 days you get a refund minus the days it was live. We keep a record of this with your payment. See our Refund Policy.

Find candidates day pass

  • Find candidates lets employers search job seekers who turned on Open to work and invite them to apply for one of their own live jobs. On the free plan you see 2 different candidates per UK calendar day, whatever you search for, and can send 1 invitation per UK calendar day.
  • A day pass costs £1, paid once by card on our website. It starts as soon as your payment is confirmed and lasts 24 hours. During the pass you see every candidate who matches your search and can send up to 10 invitations in total. Unused invitations do not carry over and the pass does not renew.
  • The pass only changes how many candidates you can see and invite. Job seekers choose whether to be found, can turn it off at any time and can stop you from inviting them. We do not promise that any number of candidates will be available or that anyone will apply.
  • Job seekers never pay for Find candidates, or for being found or invited.
  • Use invitations only to invite people to apply for a genuine job you are hiring for. We may end a pass without a refund if you misuse it, for example by sending spam or contacting people for anything other than that job.
  • Before you pay you ask us to start the pass straight away and confirm you understand that your 14 day right to cancel ends once it starts. We keep a record of this. See our Refund Policy.

How you buy

  • Choose the paid option, such as a sponsored job, a renewal or a day pass, and check the details we show you, including the price. You can go back and correct the job details before you pay, and you can edit your job after it is published.
  • You pay on the secure Stripe checkout page, or through Google Play in our Android app. The contract is made when your payment is confirmed.
  • We confirm the purchase on screen, email you a confirmation with the price, the start time and your cancellation terms, and list your payments under Billing in your account.
  • The contract is in English. We keep a record of your payment, and these terms are always available on this page.

If we introduce new paid features we will tell you the price before you choose to buy. Refunds are covered in our Refund Policy.

8. Your content and our content

You keep ownership of the content you add, such as your profile, CV, job posts and messages. You give us permission to store, display and process it as needed to run the Platform, for example to show your job post to students or your application to an employer. You must have the right to share anything you upload.

The Platform's design, software, name and logo belong to us. You may not copy or reuse them without our permission.

9. AI features

Some optional features use AI to help you write, such as CV feedback and rewriting, application messages and job descriptions, or to write a short summary of a job advert. AI output can be wrong or incomplete, so always check it before you use it and read the full job advert before you apply. We only send your CV for AI processing after you give consent. See our Privacy Policy for details.

10. Availability and changes to the Platform

We work to keep the Platform available but cannot promise it will always be uninterrupted or free of errors. We may pause it for maintenance and we may change or remove features. We will give reasonable notice of significant changes where we can.

11. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Nothing affects your statutory rights as a consumer.

We do not guarantee that any job post or user information is accurate, that you will find work or that a vacancy will be filled. We are not responsible for what employers or students do, or for external listings and the sites they link to.

Subject to the first paragraph of this section, our total liability to you is limited to the amount you paid us in the 12 months before the claim. We are not liable for losses that were not foreseeable, or for business losses such as lost profit.

12. Responsibility of business users

If you use the Platform for a business, you agree to cover our reasonable losses and costs arising from your job posts, your breach of these terms or your breach of employment law.

13. Closing or suspending accounts

You can delete your account at any time in your account settings. Your account is scheduled for deletion and removed after 30 days.

We may suspend or close an account that breaks these terms, is used for fraud or puts other users at risk. Where it is safe and lawful to do so, we will tell you why.

14. Complaints and governing law

If something goes wrong, please contact us first at support@parttimeuk.co.uk so we can try to put it right.

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts where you live.

15. Changes to these terms

We may update these terms from time to time. The date at the top shows when they last changed. We will tell you about significant changes by email or on the Platform before they take effect.

16. Contact us

PLUTO TECHNOLOGIES LTD

Trading as PartTime UK. Registered in England and Wales, company number 13936032.

Registered office Flat, Post Office, Cryers Hill Road, Cryers Hill, High Wycombe, Buckinghamshire, England, HP15 6JP

Email support@parttimeuk.co.uk

17. Entire agreement

These terms, together with our Privacy Policy and Refund Policy, are the whole agreement between you and us about your use of the Platform.

    Terms of Service | PartTime UK